Contact Us
Interested in joining Health Care Connect?
Email: pcn@ohtnorthumberland.ca
Call: 1-800-263-3877
The Ontario Health Team of Northumberland (OHT-N) works closely with primary care providers to support practice growth and new patient referrals through Health Care Connect.
Health Care Connect
Setup
Work with our Care Coordinator to define patient intake capacity and practice preferences (e.g., pediatrics, older adults).
Referrals
Coordinate with Care Coordinators to begin scheduling initial appointments for assigned patients.
Resources
Joining Health Care Connect
To join Health Care Connect, primary care clinicians can either:
-
Contact the OHT-N Primary Care Network to confirm their interest in accepting patients from HCC at pcn@ohtnorthumberland.ca
-
Contact Ontario Health atHome at 1-888-579-6707 or HealthCareConnect@OntarioHealthatHome.ca
How Health Care Connect works for registrants
To register, individuals must have:
-
a valid Ontario health card number
-
an up-to-date mailing address associated with their health card
When registering, individuals are asked to complete a health questionnaire to help connect them to a primary care clinician that best suits their needs. Priority is given to individuals who have higher health needs based on this health questionnaire.
Journey from registration to referral
-
Once registered, individuals are assigned to a Care Connector.
-
Care Connectors, who are nurses employed by Ontario Health atHome, will work with Ontario Health Teams and their Primary Care Networks to identify family doctors, nurse practitioners and primary care teams who are accepting new patients in the area.
-
When a match is found, a referral letter is sent to both the registrant and primary care clinician’s office with each other’s contact information. The primary care clinician initiates contact the registrant to schedule an initial appointment.
-
After the initial appointment, the primary care clinician and registrant will decide whether to go ahead with ongoing care.